9winz online
9winz online
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This app is available for your device
9winz online
This app is available for your device
Contact
+91 9848299390
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 9winz online?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection and wait for a strong signal to appear. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To login, use your active phone number. If the number has changed, submit your updated KYC details to customer support through email to facilitate account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without problems.
Q1: What is the minimum withdrawal amount in the 9winz online?
In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are only applicable to the money earned from gaming activities, not bonus amounts. This means users can only cash out their actual winnings, not any bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app, including your Aadhaar card, UPI information, and bank account details. This is a required step to complete your account setup. Saving this information will facilitate a smoother and more secure experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the real money or winnings accumulated while playing games with the bonus amount. This means the bonus itself is non-withdrawable, but earnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, your funds will be added to your wallet account within 24 hours. If you continue to experience issues, contact their customer care centre for assistance.
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